Shipping policy

Where we ship
We ship our pet cleaning and grooming supplies worldwide to almost every country, including the United States, Canada, United Kingdom, Australia, all European Union countries, United Arab Emirates, and many more. We operate as an online-only store, so local pickup is not available.
 
Shipping costs
Shipping fees depend entirely on your location or country and are automatically calculated and displayed at checkout right after you enter your delivery address.
 
✅ Special offer: We provide FREE SHIPPING on all orders over $100 USD, which is automatically applied at checkout. For orders under $100 USD, standard shipping rates based on your location will apply.
 
Delivery time
Once your order is processed and shipped, standard delivery takes 6 – 15 business days (weekends and public holidays are included in this estimate).
 
All orders are shipped directly from our international fulfillment centers to ensure safe and reliable delivery to your doorstep.
 
Additional information
 
- All products are shipped from overseas; please allow the full estimated delivery time for arrival.
- Tracking numbers will be sent to your email or WhatsApp as soon as your order is dispatched.
- If you have any questions about shipping or delivery, feel free to message us anytime on WhatsApp — we reply quickly!